FREE SHIPPING ON ALL U.S ORDERS!
FREE SHIPPING ON ALL U.S ORDERS!
This website is operated by Dr. Amma's Naturals. Throughout the site, the terms “we”, “us” and “our” refer to Dr. Amma's Naturals. Dr. Amma's Naturals offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
We want you to be happy with your Dr. Amma's Naturals product purchases. In the event you feel that a Dr. Amma's Naturals product you purchased doesn’t perform the way you want or expect, please let us know by reaching out to us at email@example.com. We are happy to issue you a full store credit of the purchase price (minus shipping and handling, gift wrapping, or other service fees) upon receipt of the unopened/unused product within 5 days from the date that the product was delivered to you.
Refunds will be credited in the form of store credit via an e-gift card. Purchases of gift certificates and/or sale items cannot be returned for a refund.
We, unfortunately, are unable to accept returns from countries outside of the United States or APO, FPO or DPO addresses. We also cannot receive returns on opened/used products or products not purchased online at Dr. Amma's Naturals.
Additionally, we are currently not accepting returns on our Avocado Hair Smoothie Deep Conditioner.
You will be responsible for paying for all of the costs associated with the return. All returns must be postmarked within 5 days of delivery. For example, a product delivered on January 2nd, 2021 must be submitted to the shipping carrier by January 6th, 2021 in order to be granted a store credit.
We will provide you with a return address and you will receive store credit in exchange for the product once it is returned to our facility. This store credit will be sent in the form of an e-gift card. Once we have received and processed the returned item(s), you will receive an email notification to the original email used to place the order.
To return items to Dr. Amma's Naturals, please follow these easy steps:
Returns will not be accepted without prior authorization.
Your return will be processed promptly upon arrival, and we will send you a confirmation by email. Please allow 5-7 business days from our receipt of the package for your account to be credited.
Please note, we cannot assume responsibility for lost shipments. We are unable to credit any original shipping charges that you paid unless the return was a result of our error.
Unfortunately, exchanges are not being offered at this time.